Your family’s personal assistant in India, getting things done for them and for you. Peace of mind for you, unmatched convenience for them - all delivered over WhatsApp.
Remote Assistant·WhatsApp groups·Shows up in person when needed
What Niro handles
Everything that makes you wish you were in India. And more.
Family's health admin & emergency response
8 things we handle
A health file for each parent: conditions, current medicines and strengths, allergies, treating doctors
Reliable emergency response with Niro Assure: hospitals chosen in advance, a 24x7 first-response line, ambulance dispatch and tracking, and a Niro Assistant at the hospitalLearn more
A policy audit: what your parents’ cover actually pays, in plain language
Appointments with their own doctor, in their city or another, with someone to go along if needed
Prescription refills with two-person verification, plus medication and supplement reminders kept running
Regular health tests on a schedule, with home sample collection and reports collected
BP, sugar and weight readings recorded on chat, trends tracked, sent to the doctor before each visit, and flagged when one looks off
Physiotherapists, attendants, yoga trainers and dieticians found, vetted, negotiated and supervised
Household chores, upkeep & staff
9 things we handle
An asset register for each home: appliances, models, purchase dates, warranties, AMCs
A maintenance calendar that follows the Indian seasons: AC before summer, geyser before winter, roof before the monsoon
Sourcing, verifying and managing domestic staff, including attendants
Your existing staff verified for peace of mind: ID, criminal and address checks
Any maintenance vendor task: the vendor found, the price negotiated, and the work seen through remotely. Water tank and sump cleaning, pest control, chimney, RO and inverter servicing, painting
Same-day help for a burst pipe, a power cut, a stuck lift or a lock-out
Vehicle watch: insurance, PUC, challans and servicing, and a verified driver when one is needed
Remote tech help: the wifi, the TV, the printer, the smart lock, the apps
A cab booked or the groceries ordered, over chat
EPFO, tax, govt paperwork & documents
12 things we handle
EPFO claims filed, and rejected ones unstuck, including the name, date of birth and UAN fixes behind most refusals
Dormant accounts, unclaimed dividends, IEPF holdings, NPS and PPF traced and recovered
Form 26AS and AIS checked for TDS mismatches and missing credits
Tax residency certificates, Form 10F and DTAA coordination
NRO repatriation paperwork, within the annual limit
Tenant-side TDS on your rented-out property, followed through
Pension life certificates submitted before the deadline
Aadhaar and PAN corrections, linking and updates
A yearly check of everything in India that quietly lapses when a family lives abroad
One renewal calendar: passport, OCI, visas, policies, AMCs, licences, so neither you nor your parents have to remember
An encrypted vault, hosted in India, for policies, prescriptions, property papers and IDs
A signed, scope-limited authorisation, so we can represent your parents where needed
Travel concierge & admin
8 things we handle
Flights and hotels researched, watched for price, and booked
Regular train bookings, handled end to end
Tatkal bookings, tried the moment the window opens. Seats go in minutes, so we can’t promise one, but we’ll give it our best shot every time
Reliable city cabs arranged and tracked, with the driver’s details sent to you
Visa applications, appointments and document packs for their trip to you
Passport and OCI renewals, and someone to sit through the appointment
Airport assistance, wheelchair requests and meet-and-greet
Itineraries, check-ins, and re-bookings when a flight moves
Bills, banking, customer support issues & refund claims
7 things we handle
Every recurring payment listed with its due date, then tracked, flagged and reconciled
Electricity, water, gas, broadband, DTH, society dues and insurance premiums tracked
Blocked, frozen and dormant accounts reactivated
Bank KYC re-verification and mandate updates coordinated
Banking complaints escalated step by step, up to the RBI Ombudsman where needed
Telecom and electricity complaints taken up each company’s escalation ladder
Wrong bills, refused warranties, mis-sold subscriptions and stuck refunds, fought
Property management & others
7 things we handle
Periodic inspections of the house or the let-out flat, with dated photographs
Tenant sourcing, screening and replacement
Rent agreements, renewals, registration and police verification coordinated
Property tax, water and electricity transfers, and khata or mutation follow-ups
Maintenance, repairs and painting supervised, with an invoice at actuals
Locking up, key handovers, and access for agents or contractors
Gifting, couriering, and the long tail of small things that are easy from Bengaluru and hard from New Jersey
Real people. Real things they stopped having to chase.
“I just hand Niro the things I don’t want to chase.”
I use Niro for my India ITR, paperwork, managing my properties and my India visit logistics. I send a message and they figure out what needs to be done.
Pavas, 36Sweden
“My parents tell me what they need. I tell Niro.”
Managing a house and three household staff used to be a headache for my dad, and sometimes for me. Niro handles it entirely now.
Kartik, 38San Francisco ↔ Mumbai
“Now I don’t have to ask my son for every little thing.”
Niro booked me cabs with a voice note and arranges doctor appointments in Delhi, and I don’t have to bother my son too much anymore.
Sunita, 66Bengaluru · mother of Vaibhav, Seattle
“They sorted the house, and then planned our whole trip.”
Niro found us a cook when the previous one absconded, and managed the visa process for my Dubai trip. An assistant even accompanied me to the centre, which was a relief.
Tara, 69Ghaziabad · mother of Mayank, Dubai
For your parents in India
The struggles they don’t tell you about, quietly solved.
The haggling with vendors. The fear of being scammed. The maid who stopped turning up. The grocery run on a bad knee. The ten apps they were never going to learn.
All of it solved with one WhatsApp message, or a voice note in the language they actually speak.
WhatsAppVoice noteA phone callAny language
What they actually send us
Beta, kal subah doctor ke liye cab bhej dena - aur wapas bhi.
Send a cab for the doctor tomorrow morning, and one back.
Maid kal se nahi aa rahi. Koi bharosemand aadmi dekh lo.
The maid has stopped coming. Please find someone reliable.
Pension ka Jeevan Pramaan patra jama karwa do.
Please get my pension life certificate submitted.
Why families trust Niro
Built to elevate the lives of NRIs and their families.
Assure - emergency protocol
The assurance of a rapid, contextual response to a medical emergency back home. You define it, we execute it. Read more on Niro Assure →
Visits - assistant on demand
A Niro Assistant who shows up to support your family with anything: a doctor appointment, a visa appointment, a government office task or a home repair vendor chore. Booked, on demand.
Unlimited tasks - done remotely
50+ types of task done with a simple text or voice message, saving you and your family the time, the hassle and sometimes the money too.
Verified assistants, on our payroll
Vetted extensively, on our own payroll, and appraised on one thing: whether your family is satisfied.
Honest recommendations
We never earn a commission from any third-party vendor. We find and book only what is actually best for you.
Pricing
One membership. Two ways to pay.
Your first trial task is free. And you can cancel any time.
Monthly
$99/month
Billed monthly. No lock-in.
Quarterly
$83/month
Billed $250 every three months.
Every membership includes
Unlimited tasks for you or your family
WhatsApp group chat for tasks
Niro assured emergency response
One free booked on-demand Niro visit
Create up to 2 groups
Money-back guaranteeNot for you? Ask any time up to the 25th day after you pay and we refund in full. No deductions.